A-1 Auto Transport

The actual price was significantly 36% higher than the estimate. And we had no furniture only boxes to move which should make it relatively simple to estimate. These people are transporters and not movers. Once they showed up at the final destination with their 53' tractor trailer we found countless crushed boxes delivered with damaged household items even broken cast iron cookware. Numerous missing items including whole boxes of goods, tools and even a 12' truck rack. These apparently never made it out of the storage operation. Third party claims were also not responsive to calls. In the end the $3000 claim resulted in a $62 offer based upon their 60cents per 100 lb. insurance coverage This allows them to take anything and be responsible for pennies of replacement cost. Pretty sweet setup. Check them out with the FMCSA ( Federal Motor Carrier Safety Administration). However my suggestion is RUN away from this company.

Service cost: $4082

This was the worse move ever.  Be afraid, be very afraid.
I would not recommend them due to the fact that they used bate-and-switch tactics.  Estimated one price and them doubled it.
Additionally, as a senior I had to sleep on the floor for a week and then they delivered someone else's box spring and no mattress.  Additionally, key valuable items are mysteriously missing.
Movers arrived with a 'checklist' of charges that was not with the original contract and they were not response to phone calls.  They did not keep their word and no wonder they only except cash or money order on delivery.  They hold your belongings hostage and refuse to deliver your items without prior signature and left no copy of delivery and make no effort to return phone calls and only want to be paid first without rendering a service.

Service cost: $3368

After throwing out my estimate request, I got 100 phone calls from different companies. For some reason, I picked up for Zip to Zip and I'm happy I did.

I've made several interstate moves and have had horrible experiences, but Taylor from Zip to Zip encouraged me to read laws and gave me some government websites to research as I made my decision. He was my point of contact for the move and I was able to call him, even after the move, and he answered immediately and was able to find answers to my questions. That definitely eased my mind as the day came.

Three men came on the day of the move, Mike was the leader, Phillip was one of the helpers and there was another guy, but I don't know what he did, because Mike and Phillip did all of the work. The estimate ended up being almost double what they had originally estimated, but Mike explained exactly why (they had estimated for 40 items, but I had more than 100). They were extremely friendly and worked really hard. It was the coldest day of the year (with subzero windchills) and I lived on the third floor of a house but they never complained. They were truly interested with making me happy. They explained exactly why things were the way they were and made recommendations to protect me (for example, showing me that one total was the final and no one should ask for more money, etc). I was so impressed with their professionalism and demeanor that I requested they deliver to me also.

They weren't available for delivery, but the men who delivered were also truly interested in making sure I was happy. Everything was delivered and it was damage free. They delivered at 6am and were friendly and professional.

Was I happy with a higher estimate? No, and it's the only reason this is good and not excellent, but the fact that the rest of the move was so smooth for me made it worth it. Everyone I spoke to was fantastic and definitely set me at ease which is so helpful when you're dealing with the stress of an interstate move.

Service cost: $2400

I hired Zip to Zip for a cross-country move. Here are facts and photos of the experience:

1. While my items were in the custody of Zip to Zip movers, one of my lock boxes was broken into and over $5000 worth of valuables were stolen. There is "no way to prove this" to their claims department so I have "no legal recourse".

2. They cost over $1000 than most all of the competition.

3. While they will say your move will only take a few days to be delivered, they fail to mention it will take an undetermined amount of weeks for them to find a truck.

4. Everything was late by several weeks.

5. I was lied to about when my items were placed on a truck. The movers told me directly they only had been trucking my stuff for 2 days when Zip to Zip said it left 10 days before.

6. Things arrived broken. When I mentioned this to the movers delivering my items, they told me "that's what insurance is for."

7. Zip to Zip will never call you after they have your initial deposit. They will say they will call you back to inform on delivery dates, moving complications, or customer service issues but they will never call back. If you speak to people named Taylor, Tim, Joseph, or Kate you can rest assured you will never hear from them again.

8. The movers actually do not know how to assemble or disassmble furniture. They tried to re-build my couch but forgot the legs and tacking strips and actually installed the back of the couch upside down, drilling new holes in the wood frame (damaging it) in the process.

9. When the truck did show up it was jammed full of stuff and it was all mixed up. All of the boxes were smashed and since everything was literally thrown in the truck they had to unpack half of the trailer to find my items. Even at that they still didn't get everything and I had to tell them multiple times the items they were re-loading were actually mine.

10. SEE PICTURES.
Picture 1: http://i.imgur.com/Pi5bUiJ.png
Picture 2: http://i.imgur.com/5Tvyf64.png.

Service cost: $2890

This is consumer fraud at its worst. They quote you a price. They said it would be $1975. but then they showed up and it was suddenly $3400. I didn't add anything. They wrapped things unnecessarily and boxed cushions that were already included in the original quote.Then they intentionally create more work and volume to jack up the price. Most people are vulnerable at the time of move and have no choice but pay. They movers were rude, late and disrespectful. I sent them away but it still cost me $418.00.

Service cost: $1975

This company was very dishonest from the start. DO NOT USE THEM! I was quoted a price over the phone, which seemed fair. The day I moved, the company that I thought was moving me, changed there business name without telling me to Zip to Zip movers. Half way through my move, the head guy told me it would could 3x's more than what I was quoted. I was in a jam due to relocating to Florida within days. As the head guy was walking out the door, he told my items would sit in a warehouse in New Jersey until they had a full load to deliver to Florida. Moving forward, 28 days past without my things arriving to Florida. When the truck arrived, my boxes, furniture and personal things were so tightly packed in the truck, they had to destroy my boxes to removed items. What a nightmare, almost 80% of my belongings were destroyed in this move. They packed a 1940's rocking chair for me, and they LOST it!! How could you lose a rocking chair?? As I unpacked my items from the boxes, many items were broken.. I called them out on it, they told me they were not responsible for the damaged because they didn't pack my items. I truly had a melt down, because my things were destroyed. It cost me about $10,000 dollars to move from R.I. to Florida.

Service cost: $10000

I read the reviews for Zip to Zip and thought the people who wrote negative reviews were overreacting and the bad things would not happen to me. I was very thorough with my rep who gave me an estimate of $1,700. The quote was for 64 items. Right, when they walked through the door the guy said: "you know this will go over your estimate." I said yes I figured I would be a couple of hundred dollars over. He said, "try around $3,600 for this move". It's like they know you are under pressure to get your stuff moved and capitalize on your desperation. I felt stuck by my limited amount of time to move and had them do the anyways. The whole time the movers were fishing for tips. It was ridiculous. They ended up loading 74 items. I went 10 items over and it cost me double my quote. I will skip the countless calls to my rep for an explanation of why my estimate was so far off. He constantly said he would get back to me with an answer and never did. When they delivered my stuff there were 2 boxes missing, broken glasses and damaged furniture. They said I could make a claim and they basically give you an average that is based on the average weight of a box. Which totals around $30 per box even though the items missing were a BlueRay, Playstation 3 and a margarita machine. How convenient!
I'm telling you. Do yourself a favor and stay away. Rent a truck yourself and hire guys to load and unload. I did that on my previous move and will do that on my next move. Lesson learned. I just don't anyone else to get burned the way I did by this company. They tell you everything you want to hear on the phone and then rip you off.

Service cost: $3600

Spoke to Mike very nice on the phone and sounded trusting. I gave them a count of all the boxes (that I packed) and furniture and items like tools outdoor furniture plastic bins, etc. And my kitchen set with marble table insert and buffet with marble top that I paid them to create. First trying to get the right insurance for the move they told me to use this company they where on board with, well it seems they weren't then (Mike) told me they would be by the time we moved that did not happen. I had to use the basic moving insurance from them(don't do it) also the better moving insurance company would not cover me if zip to zip stored my move in there warehouse before delivery for any time so Yosef ( I was to believe is the boss) told me just tell anyone that asked that the truck had broken down on the way and the delivery was late, another bad sign I did not pick up on. The day of the move they arrived 1 the truck was to small and another truck was called in and the prices just went up at this point now choice they beat up boxes the kitchen set broke the buffet marble, dishes, lamp shades smashed in the box marked fragile hole in the side of the box someone kicked it. The marble was never created ( that I paid extra for). Long story short 7 bins missing, 27 boxes missing a 46-inch flat screen tv electronic equipment, lamp, etc. On the day of delivery, one of the movers had the nerve to steal a little external speaker for my laptop, I had put it there when they arrived. Also after dealing with the insurance company (weeks of paperwork) then end result was check for $62.00 my worst! Also, they used rental trucks not what they say is there rolling stock. And Mike he also told me my furniture is bigger then most that was the reason for the second truck, so all is known I donated 85% of my furniture to charity before the move. Getting on with life.

Service cost: $9000